Cautions: Explicit used of hatred words. *I am & still mad at their customer service's service!*
Is it hard to inform your customer it is a MUST to register & log-in online for billing service instead of telling us to wait for the 1st billing? Kami ni pengguna internet, bukannya bodoh sangat sampai tak tahu log-in into your lousy online services.
Bila bil tak bayar, senang-senang je nak cut-off service. Tapi diorang ni tak sedar salah sendiri. Bukannya tak pernah pergi service centre, everytime we pay a visit, they ask us to wait for the 1st billing; never-ever ask us to log-in www.mylaunchpad.com.my to register online and check for the bills there. Yet, still they blame & charge us for late payment. Bahalol!
En. Suren from MAXIS nowhere *I cannot tell you where, its a PROCEDURE!* please control your temper. Mungkin ini kali pertama dia berhadapan dengan customer yang sgt kerek & stubborn macam aku. What do you expect? A customer that will always follow your stupid-idiot procedure? Ah, pergi mampos dengan prosedur korang! Sikit-sikit prosedur, semuanya prosedur. When something happen out of the procedure, what would you do?
Aku bukannya nak menyusahkan korang kalau korang tak menyusahkan hidup aku! Aku tak hingin pun nak susahkan hidup korang kalau hidup aku tak susah sebab korang. But, your stupid-idiot procedure is making my life miserable.
Kalau betul ikut prosedur, kenapa tak suruh your sales & marketing staff to inform your customer to log-in into www.mylaunchpad.com.my? Susah sangat ke?
Kenapa tak ikut style P1? They will send an email & sms to us every month. A phone line provider does not have an effort to send sms? What a SHAME!
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Current update on 7.34 pm, July 5th 2010: Still cannot log-on into www.mylaunchpad.com.my with status "USER NOT FOUND IN KENAN". Just shut-down your page, if it is not active anymore!
Is it hard to inform your customer it is a MUST to register & log-in online for billing service instead of telling us to wait for the 1st billing? Kami ni pengguna internet, bukannya bodoh sangat sampai tak tahu log-in into your lousy online services.
Bila bil tak bayar, senang-senang je nak cut-off service. Tapi diorang ni tak sedar salah sendiri. Bukannya tak pernah pergi service centre, everytime we pay a visit, they ask us to wait for the 1st billing; never-ever ask us to log-in www.mylaunchpad.com.my to register online and check for the bills there. Yet, still they blame & charge us for late payment. Bahalol!
En. Suren from MAXIS nowhere *I cannot tell you where, its a PROCEDURE!* please control your temper. Mungkin ini kali pertama dia berhadapan dengan customer yang sgt kerek & stubborn macam aku. What do you expect? A customer that will always follow your stupid-idiot procedure? Ah, pergi mampos dengan prosedur korang! Sikit-sikit prosedur, semuanya prosedur. When something happen out of the procedure, what would you do?
Aku bukannya nak menyusahkan korang kalau korang tak menyusahkan hidup aku! Aku tak hingin pun nak susahkan hidup korang kalau hidup aku tak susah sebab korang. But, your stupid-idiot procedure is making my life miserable.
Kalau betul ikut prosedur, kenapa tak suruh your sales & marketing staff to inform your customer to log-in into www.mylaunchpad.com.my? Susah sangat ke?
Kenapa tak ikut style P1? They will send an email & sms to us every month. A phone line provider does not have an effort to send sms? What a SHAME!
-------
Current update on 7.34 pm, July 5th 2010: Still cannot log-on into www.mylaunchpad.com.my with status "USER NOT FOUND IN KENAN". Just shut-down your page, if it is not active anymore!
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